Privacy Policy

Last updated: November 15, 2023

At Data Clarensis, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our culinary services, visit our website, or interact with us in any way.

1. Information We Collect

We collect several types of information from and about users of our services:

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name and contact details (email address, phone number, shipping address)
• Payment information (credit card details are processed securely by our payment partners)
• Dietary preferences, restrictions, and allergies
• Communication preferences
• Demographic information such as age and gender for personalized experiences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Browsing behavior and interaction with our website
• Cookies and similar tracking technologies data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders for meal kits and culinary products
• Personalizing your experience and recommending products you might enjoy
• Communicating with you about orders, products, services, and promotional offers
• Improving our website, products, and customer service
• Preventing fraudulent transactions and monitoring against theft
• Complying with legal obligations and resolving disputes

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These include:

• Payment processors for secure transaction handling
• Shipping carriers for delivery of your orders
• Marketing platforms for communication management
• Analytics providers to help us understand how our services are used

Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal information
• Secure payment processing through PCI-compliant partners

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Order information: 7 years for tax and accounting purposes
• Account information: Until account deletion is requested
• Marketing preferences: Until consent is withdrawn
• Website analytics: 26 months from last interaction

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information.
• Correction: You can request that we correct any information you believe is inaccurate.
• Deletion: You can request that we erase your personal information under certain conditions.
• Restriction: You can request that we restrict the processing of your personal information.
• Objection: You can object to our processing of your personal information.
• Data Portability: You can request that we transfer the data we have collected to another organization.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us